The Situation at the Credit Analysis Department of the Bank Case Study - 15

The Situation at the reference point Analysis surgical incision of the Bank - Case Study ExampleWhile pursuing her post-graduate studies, Emily influenceed as a manager in a branch of a convenience store near her school. It is the only work experience she has but the Bank believed that she is very qualified to be the head of their Credit Analysis Department because of her educational background. Emily shared the same sentiment with the bank manager. Her subordinates, however, think oppositewise. Arthur Craig, the supervisor of the department who worked with the same unit of measurement for two years now was disappointed about the banks decision to hire somebody from outside instead of promoting someone from within the department. Arthur thought all the while that he will be the one appointed. All the other employees in the department were sympathetic to Arthur and believed that he was more qualified than Emily. This is the smirch that Emily has to deal with starting from her fir st day of office. As days went by, Arthur and the other department employees refused to cooperate with Emily. They did non welcome the changes that Emily introduced in the department. Her subordinates feel that she does not have the necessary experience to lead them. Arthur and the other employees vowed to take in life difficult for her. Questions for Discussion 1. Do you think that the Bank was justified in hiring Emily as the music director of the Credit Analysis Department? Why? 2.What steps should Emily take to gain the trust of her subordinates and prove to them that she is summa cum laude of the position? 3.How should the Bank handle the situation at the Credit Analysis Department? 4. Are Arthur and the other employees of the Credit Analysis Department being reasonable in dealing with Emily? Why?